At europeanluxuryautospareparts.com, we prioritize your satisfaction and strive to provide the best shopping experience possible. If you are not fully satisfied with your purchase, we’re here to assist you.

Eligibility for Returns and Exchanges
You may request a return or exchange within 7 days of receiving your order. To qualify for a return or exchange, the item must meet specific criteria.

Shipping Costs
Customers are responsible for the shipping costs associated with returning or exchanging an item. If you are exchanging an item, you will also be responsible for the shipping cost of the new item being sent to you. europeanluxuryautospareparts.com does not provide prepaid return labels or reimburse return shipping costs.

How to Initiate a Return or Exchange
To begin the return or exchange process, contact our customer support team at sales@europeanluxuryautospareparts.com or via WhatsApp within 7 days of receiving your order. Please provide your order details, the item you wish to return or exchange, and the reason for your request. Our team will assist you and provide the return address.

Refund and Exchange Process
Once we receive your returned item, we will inspect it to confirm it meets the eligibility criteria. If approved, we will proceed with the return or exchange. Please allow 5-7 business days for processing.

Important Notes
europeanluxuryautospareparts.com is not responsible for any lost or damaged return shipments. We recommend using a tracked shipping method. Any items returned without prior authorization will not be accepted.

For any further questions or assistance, please contact us at sales@europeanluxuryautospareparts.com.